1. How can we get sample to test quality before placing larger order?
We’re very glad to let you know that our Sample Department provides free samples for customers to test quality. Usually, we ship samples by DHL, FEDEX, UPS, etc. To ensure safe delivery, please provide your company name, delivery address, phone number, and contact person.
2. Can we do printing or label printing on the bottles?
Yes, we can. We offer label printing, shrink wrap, box packing, and display cardboard boxes. If needed, we can match printing color according to your PANTONE code to ensure your brand colors look perfect.
3. Can you produce bottles according to our design?
Yes, we can. We create custom molds based on your own design so you get exactly the style you want.
4. What is the normal lead time?
For stock bottles, we ship within 3–5 days after receiving your payment. For bottles with surface handling service, we usually deliver in 10–15 working days after payment.
5. What is your shipping terms?
For small trial orders, we provide FEDEX, DHL, UPS, TNT, and other express services. For larger orders, we can ship by sea or air according to your requirement.
6. How do you control the quality?
We test for leaks three times before packing. We also hold ISO 9000 Qualified Certification and ISO 9001:2000 standard, along with SGS test, TUV certificate, and ISO 8317. For chemical bottles, we apply EO sterilization.
7. If any defective bottle, how can you settle it for us?
We replace any defective bottles with a 1:1 ratio to make sure you get the correct quantity in perfect condition.
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