Your Privacy is Our Priority
At Sukai, we value and protect our customers’ privacy. All information that you provide is used strictly for the purpose of providing you service from our website. “Our Privacy Statement: “We will never sell, give, or otherwise transfer your personal information to any person or entity other than Sukai Packaging and it’s agents, and representatives selected to provide you with products and service.” Your concerns are our concerns.
What information do we collect?
Sukai Packaging Now holds their customers in the highest respect, and dedicates itself to providing the best possible experience of its products and services. So that we may offer you a pleasant, quality experience when using our Website(s), we collect data from you which could be used to identify you as an individual, including without limitation your full name, your physical address and your contact email address, as well as information regarding you that could not be used to personally identify you, including but not limited to aggregated information regarding the frequency and number of your visits to our Website(s) and the pages they contain. Information you provide to us is categorized as follows:-
Information provided to us by you
The personal information you provide directly to us may include your full name, telephone number, physical address, payment information such as debit or credit card details, and contact email address. This information may be collected when you register to use our Website(s), purchase products from us, sign up to receive our Newsletter or communicate with us in another manner, for example contacting our customer service team.
Information we collect automatically
Sukai Packaging Now and its chosen third party partners may automatically collect data whenever you visit our Website(s), make use of our Service(s), read emails we have sent to you, or engage with us in any other way. This information is generally collected via tracking technologies, including without limitation web beacons, cookies, file information and other similar methods (hereafter termed “tracking technology”). As an example, we might collect information regarding your browser, domain name, operating system, web pages viewed on our site, IP address, length of time spent on our Website(s), any links clicked, and the website you visited immediately prior to arriving on our Website(s).
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs); To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested; To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, We include unsubscribe instructions at the bottom of each email. You may also contact our Customer Service Department to remove, or adjust, email and/or settings.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) will be kept on file for more than 60 days in order to offer you more timely and accurate service.
Cookies
A ‘cookie’ is a small piece of data that a website may transmit to your computer’s hard drive when you access a website. We may use a session Cookie (which will expire when your web browser is next closed), a persistent Cookie (which will remain on your computer’s hard drive until you delete it), or both in order to provide you with a tailored experience on our Website. Information regarding how to remove Persistent Cookies is available within the help file of your Internet browser. Your web browser must be able to accept Cookies in order to use the services offered by Sukai Packaging Now. If you have disabled the use or storage of Cookies, some aspects of the services provided by Sukai Packaging Now will not appear properly, and you will be unable to make full use of our services.
YOUR RIGHTS WITH REGARD TO YOUR DATA
Modification or Deletion: If you wish to review, modify, correct or delete the information we hold regarding you, or wish your name or comments to be removed from our Website(s) or any other content displayed publicly, please email us. It may not be possible to delete or modify your data in every circumstance.
Controlling your communication preferences: You may opt-out of promotional and marketing communications from us via the ‘unsubscribe’ option provided within the footer of all such communications. All unsubscribe requests are processed as promptly as possible. You cannot opt-out of communications which relate to your services or products, for example communications regarding your transactions, verification of your account, changes or amendments to our services, or security and technical notices.
PRIVACY OF CHILDREN
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.sukaipackaging.com/terms-conditions/.
SECURITY
We approach our responsibilities with regard to securing your information with the utmost seriousness, and use administrative, physical and technology-based safety measures to protect the security and integrity of all data that we collect via our website. All Services provided by us use SSL (Secure Socket Later) encryption, which is the industry standard, and is applied to all data to ensure it cannot be read by unauthorized parties. If you use a shared computer when accessing our Website, we strongly suggest that you fully log out of your account before closing your browser. This ensures your account cannot be used by any person other than you. Unfortunately, nobody can provide a 100% guarantee in relation to the security of any information transmitted online. We take every reasonable precaution to protect the data that we collect via our Service, but cannot provide guarantees as to the security of said data. All data is therefore transmitted at your own risk. We cannot be held responsible for the circumvention of the security or privacy measures we employ.
What information do we collect?
For each visitor to our website, we receive information concerning the usage of our website by that visitor, including the visitor’s IP address, information concerning the visitor’s browser and/or operating systems, and other access-related information. In addition, we (or a third party acting on our behalf) may use “cookies” or other tools in order to learn such things as whether an email is opened, how a visitor uses our website, which pages are viewed and for how long, and whether a visitor returns to our website.
We also collect data that you personally enter into the Website, and data that you provide to our sales associates in Sukai Packaging stores or our mail order customer service associates. We may collect this information in connection with inquiries, purchases, promotions, catalog orders, email correspondence, and online registration or catalog orders. We may also collect other information about you generated as a result of our interactions with you, information from third parties, and information that you may directly provide through any phone, mail, fax, and email interactions or any paper registrations that you submit. The information that may be collected includes your name, email address, mailing address, phone number, any personal preferences you choose to provide, and transaction details such size, price, date, store, and payment information (e.g., credit card number and billing address). Information may also be collected when you interact with us on social media, such as when you use one of our hashtags or when you “like” us.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.